Publicbikes.com Website Review & Ratings + Public Bikes Coupons
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Publicbikes.com Website Review & Ratings + Public Bikes Coupons

Public Bikes: Products & Services

Public Bikes offers urban bikes and other biking gears and accessories which are specially designed by the company. These products are available on its website, at its store in San Francisco, and in many retail stores in the US.

Bikes:

Gears and Accessories:

Public Bikes: Company Background

Public Bikes, located in San Francisco, was established by Rob Forbes. It designs and develops city bikes so that consumers can have a more enjoyable and comfortable riding experience.  Each of its bikes is made from lightweight steel frame, and has chain guard and fenders for protection of clothes. Public Bikes has three stores in California, and all of its products, can also be ordered online.

Retail store locations:

  • 123 South Park
    San Francisco, CA 94107
  • 599 Valencia Street
    San Francisco, CA 94110
  • 205 Alice Street
    Oakland, CA 94607
  • Customer Service:  888-450-0123
Public Bikes: Customer Feedback & Reviews

Majority of consumer reviews about Public Bikes, its products and services are positive, and only a few are not favorable. At Yelp.com, out of 60 people who gave their feedback, its overall rating is 4.5 over 5. Most consumers who gave positive comments stated that they love and enjoy riding their new bike, fast delivery, and that they would recommend its products to friends and family. One common reason for the negative feedback is poor customer service and not accommodating store agents in some of its stores.

Public Bikes: Business Credibility & Trustworthiness

The Better Business Bureau has not accredited Public Bikes website, and it also has no review of its site at present. Public Bikes has been featured in several publications such as Vogue, Sunset, San Francisco Chronicle, The New York Times, Natural Health, Dwell and Elite Décor, among many others. Several bike enthusiasts have also given their reviews on Public Bikes products and services.

Public Bikes: Website Popularity & Google Ranking

Each month, there are approximately 10,488 unique visitors from the United States browsing Public Bikes’ webpages as indicated on Compete.com. Its Alexa.com’s global ranking is 249,115, and its US ranking is 64,216. It is visited frequently by 25 to 34-year-old college educated women without children. According to Google, its Pagerank is 6/10. And from Webstatsdomain.com, out of 30 million domains, it has a rank of 247,723.

Public Bikes: Social Media Presence

You can easily connect with Public Bikes, and be updated about its latest products, promotions and activities through these social networking venues:

  • Facebook. Its Facebook profile has 12,088 fans.
  • Twitter. Its Twitter account, @PUBLICBikes has 6,270 followers.
  • Vimeo. There are currently 26 videos you can view on its Vimeo file.
  • Blog. Its blog has several categories, such as Bicycle Safety, Cycle Chic, PUBLIC Contest, and Events.
Public Bikes: Website Security & Safety

The trust seal from Verisign can be found on Public Bikes webpages to ensure the safety and security of its users. Its SSL certificate is valid from March 2011 up to March 2017. The Https:// secure connection can also be found on its checkout pages. And according to Google’s Safe Browsing’s last visit, August 15, 2012, it is determined that Public Bike’s website is free from any infectious content and it is also not on the list of suspicious sites.

Public Bikes: Pricing & Packages

Most of the prices of bikes, and bikes gears and accessories being displayed at Public Bikes website are competitive with those of its competitors. For instance, its standard bikes' prices are within the range of $445 up to $895. Its special edition bikes are from $850 to $1,495. And its sale items have 25% discounts on them. There's also an up to 50% discount given on its bike gears and accessories sale items.

Public Bikes: Shipping Rates & Policies

Customers from the United States can choose to have their bike delivered at their doorsteps already assembled or Ready to Ride. The shipping and handling fee for this option is $145, and delivery time is within 7 to 10 days via FedEx Ground. Some items may have free shipping. Public Bikes do not ship to international locations, but may ship to Hawaii and Alaska. Customers living in San Francisco Bay Area may visit the store nearest them and make their purchase there. Online orders are not allowed to be picked up on its store; customers must call first, and make an order.

  • FAQ page on Shipping
  • Contact number:  415-896-0123
Public Bikes: Payment Methods Accepted

Public Bikes accepts credit cards, such as Visa, American Express and Mastercard, for orders made on its website. Other alternative payment methods are not mentioned on any of its pages. Customers may also visit one of its three stores in San Francisco to browse their display, make their purchase, and pay using cash or any of its accepted credit cards.

Public Bikes: Returns, Refunds & Exchange Policy

There is a 100% Satisfaction Guarantee being offered by Public Bikes. Customers may return the product they ordered within 30 days for a refund or an exchange, provided the bike is in its original condition, without marks and scratches. The steel frames of bikes also have a lifetime warranty on workmanship and materials.

Public Bikes: Product images & screenshots
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Comments (1)

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